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How long does it take to prepare my card?
What if I would like to change something after production?
What is the Featured Pack and Global Bundle?
The Global Bundle contains all the cards we offer on our websites. This bundle is an invaluable asset for designers or marketing agencies who would like to expand their portfolio and impress their customers with the beautiful business cards.
What is the file size of the Templates and the Bundles?
The standard file size of our Templates is around 2 MB. This amount of data can be quickly downloaded and does not take much of your data traffic even from mobile phone.
The Featured Pack containing our top 12 designs weights approximately 47 MB. We recommend using Wifi or cabled internet to download.
The Global Bundle contains all our business card templates. Its size is 122 MB and might take a while to download. We do not recommend using mobile data.
How can I edit my Template files?
The card design and layers are grouped, you can easily edit them with no prior designer experience.
In case you run into trouble, a quick Google search and the various instructive videos can help.
Why can't I chose the dimensions of the Template file?
To avoid confusion and make it easier for our customers we decided to pack both the 90×50 mm and 85×55 mm Template files into one compressed package. Whenever you purchase a Template file it will contain 2 files for the two versions.
Consequently, the Featured Pack and the Global Bundle has duplicated Template files as well in both sizes.
What is lifetime access? How can I access my templates later?
This includes the Featured Pack and the Global Bundle as well.
Print-ready card designs cannot be hosted on our servers due to the privacy-related laws, such as GDPR which prevents us from holding private data for a longer time. These files can be always found in your mailbox and wherever you save them on your device.
What fonts do you use for the business card designs?
- Nexa Bold
- Nexa Light
- Lato
- Myriad Pro
In case you would like to have your card with different font, please mention it in the Message box or send the font in email.
How can I correct a typo after submitting my order?
Can I change my order and pick different product?
Templates and Bundles however are different, since you receive the source file. In this case you cannot change your order, but purchase the other one.
I am not satisfied with the product. Can I get a refund?
Due to the nature of our service (instant downloads, invested work hours in your custom design) refunds are not possible.
Make sure you send us an email with your complaint and we will see what we can do.
Where can I specify what data I would like on my card?
This contains a link to our SSL protected Card Details form.
Fill in then submit this form, and our designer will start working on your card right away!
What should I write to the basic fields?
In case you have a longer name make sure you choose a card design which fits.
Email: The email you used for your purchase. This is used to identify you.
By default, this email appears in your Contact field on your card too. If you would like to change that, please note it in the Message box.
Position: this can be your position within the company, your job title, profession or even your business name.
Business slogan: This represents the short summary or slogan of your services. Should not be longer than few words.
Examples: “Business support”, “Sexiest T-shirt designs”, “Web – Business – Marketing”
Not supported in every card designs.
Can I change the design? Like adding longer business slogan?
However if you would like modifications which involve major changes in the layout, you should buy the Template file and change it freely.
How many contact information should I specify?
In case you would like to change the default number of contact information we highly recommend buying the Template files and experimenting with the modified layout.
Can I add other social media links and contacts?
Make sure you include what social or communication platform you would like to display, not only your link.
For example: Google+ – mylittlecard
Can you prepare my card in different size or color?
In case you would like to resize or use other color palette, please buy the Template files.
Optionally, send a mail to info@premiumbizcard.eu with your request and we will see what we can do.
What should I write to the "Additional requests" field?
Minor modifications are for example: different font, different order in displaying contact info, changes in logo placement etc.
Also if you would like another email address to be used on your card design that the one you used for the purchase, please write it here.
What should I know when I upload my logo(s)?
The accepted file formats are the following: PNG, JPEG, JPG, PDF, PSD, ZIP.
Can I print my card at home?
However these cards were designed to be printed by professionals operating high quality, professional printing machines. For the best experience and result we strongly recommend visiting one of the printing shops nearby.
Can I add finishers to the business card?
The Premium Business Cards look the best with matte surface, especially the dark ones. You can also add an UV layer, but in this case purchase the Template file and consult with your printing store.
The Traditional Business Cards use different shades of white, black and grey. Embossed surface (black letters) gives a very professional look.
All our cards look great with rounded corners and it fits the bold design.
What are the technical parameters of the cards?
Used 8 bit CMYK colors. 300 DPI resolution
Templates always have 5 mm bleed.
What if my printing store has problems with printing the card?
However it is always possible – especially for smaller printing stores, like in a mall – that they use different formats.
Contact us in email with the detailed problem and we will figure out a way.
Do you guys offer printing and shipping as well?
Contact us and we will see what we can do.
How can I pay for my order?
Bank cards: MasterCard, Visa, Maestro
Online wallets: PayPal
Bank transfer: via OTP SimplePay
Can I receive invoice to my company's address?
Make sure you add the necessary info in your order details.
Optionally, send us an email about it.
Can I make a bank transfer?
Yes, you can.
Do not purchase via the webshop but write us an email with your chosen design.
We will send you the proforma invoice and you can pay immediately using OTP SimplePay.